Our Driving Test Routes App uses the most up-to-date version of Mapbox’s navigation API. Mapbox is a high-end automotive navigation system used by Porsche, BMW, Toyota Rivian, and GM.

Please check you have the most up-to-date version of our app installed. Plus, your phone has the latest Android software updates installed to get the best out of the navigation.

Android App Support

  • Your monthly subscription gives you the following

    1. Unlimited access to all the test routes for your selected test centre.

    2. Unlimited Test Route turn-by-turn navigation.

    3. Unlimited access to our Sat Nav (See Main Menu)

    Additional test centres can be added to your subscription.

    Please note: An active subscription is required to use the turn-by-turn navigation and access additional test centre routes.

  • You can use your subscription on another Android phone, however, you are unable to share your subscription on an alternative platform (i.e. iOS).

    Please do the following:

    1. Log in to your Play Store account and install our app on your alternative device.

    2. Navigate to the Menu page and press "Restore Purchase".

  • Please try the following.

    1. Delete and reinstall the app for the Google Play Store.

    2. In the Main Menu press Restore Purchase. (If you receive an error message please move to next step).

    3. Go to My Routes and swipe down to refresh the page (make sure you see the loading wheel).

    4. Please check your subscription is still active in your phone settings.

    If after trying the above your route does not show up, please contact us direct on the app contact page.

  • If you’re a PDI or ADI please contact us via the Contact Page in the app to request free access to additional test centres.

    1. ​Open the Google Play Store app.

    2. At the top right, tap the profile icon.

    3. Tap Payments and subscriptions.

    4. Subscriptions

    5. Select Driving Test Routes

    6. Cancel Subscription. (Bottom right of screen)

    GOOGLE HELP PAGE:

    Cancel, pause, or change a subscription on Google Play

    Please take a look at the below video for further help:

    https://www.youtube.com/watch?v=-CdDhTZt0kc&t=19s

Driving Test Routes App is currently Live

Subscriptions

Navigation

  • IMPORTANT: Please press the Navigate button within 200 meters of the blue line starting.

    The Red marker is your destination. NOT the starting point.

    The app the designed to navigate you around your chosen test route from the test centre.

    Starting points may vary due to the location of some test centres being located in busy areas.

    As long as you are within 200 Meters of the routes starting point the navigation will start.

  • If you’re having problems with the navigation not working properly please try the following.

    1. Close Driving Test Routes App

      2. Go to Settings and scroll to Driving Test Routes App

    2. Click “Location”

    3. Select “Allow Only While Using App”

    4. Turn on “Use Precise Location”

    5. Open Driving Test Routes App and select a route.

  • IMPORTANT: Please press the Navigate button within 200 meters of the blue line starting.

    The Red marker is your destination. NOT the starting point.

    The app the designed to navigate you around your chosen test route from the test centre.

    Starting points may vary due to the location of some test centres being located in busy areas.

    As long as you are within 200 Meters of the routes starting point the navigation will start.

  • Please check the following:

    1. Open the "My routes" tab. - Select a test centre and choose a route.

    2. Press navigate.

    3. If you see a message pop up with "Distance to test centre" this indicates the navigation and location settings on your phone are correct.

    If you still having issues please contact us direct in the app.

  • Our Driving Test Routes app does NOT currently support Android Auto. The app is designed to be used as a standalone navigation device.

  • Our driving Test Routes App needs data to provide voice prompts for turn-by-turn navigation. Maps and navigation use very little data.

My Routes

  • Please try the following.

    1. Delete and reinstall the app for the App Store.

    2. In the Main Menu press Restore Purchase. (If you receive an error message please move to next step).

    3. Go to My Routes and swipe down to refresh the page (make sure you see the loading wheel.

    4. Please check your subscription is still active in your phone settings.

    If after trying the above your route does not show up, please contact us direct on the app contact page.

  • Please take a screenshot of the error message and contact support via the Main Menu.

  • If you have found an issue with a particular test route please email us on info@route-led.com or send us a message in the app.

    The more detail you can give helps us fix the issue quickly.

  • Please now do the following:

    1. Navigate to your “My Routes” tab

    2. Swipe down from the top of the page to refresh (You should notice a spinning loading wheel)

    3. Your test routes have now been updated.

Register

  • Registering in the app allows use to find your account and support you with any queries you may have.

    You can register on the My Routes Page. You will also have access to your Profile in the Main Menu.

    If you wish to remove your persnal data from our app please scroll to the bottom of the main menu and press “Remove my personal details”.

Payments & Refunds

  • Yes. All payments and personal details through the Play Store or Apple Store are 100% secure. See our Terms for more information

  • If you are not satisfied with our product please contact Google Play direct to request a refund.

    Learn about refunds on Google Play

    Please Note: Route-Led Group Limited refund policies are in line with Google Play. Direct refunds from Route-Led Group Limited are to a maximum value of £12.99 per Google Play account.

    Google Play refund policies

    Refund policies are different depending on what you bought. Select a link for more information.

    You may get an automatic refund if you uninstall a paid app shortly after first buying it. If you want to reinstall the app, you'll have to buy it again and you may not be eligible for a refund on that purchase.

    If you give your account or payment details to someone else, appear to be abusing our policies, or don’t protect your account with authentication, we usually can’t issue a refund.

    Apps, games and in-app purchases (including subscriptions)

    Google doesn't give refunds for most Google Play purchases. However, there are exceptions detailed below. You can also contact the developer directly. The developer can help with purchase issues and can process refunds according to their policies and applicable laws.

    Refund policy

    Within 48 hours: You may be able to get a refund depending on the details of the purchase. Follow these instructions.

    After 48 hours: Developers have their own policies and legal requirements and may be able to give you a refund. To troubleshoot and find out if you can get a refund, contact the developer.

    Important:

    You can only return an app or game for a refund once. If you buy it again you will not be able to get a refund. If a refund is issued, you will lose access to the item.

    If you buy multiple items in one purchase, you can only refund the entire purchase. You cannot refund individual items of that purchase.